Privacy Policy

1. Introduction

Jornadia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Username
• Authentication credentials (handled by our authentication provider)

2.2 Usage Information

We collect information about how you use the Service, including:

• Messages and conversations you create
• Topics you interact with
• Knowledge contributions you make
• Subscription and payment information

2.3 Payment Information

Payment processing is handled by Stripe, a third-party payment processor. We do not store your full payment card details. We only receive and store:

• Stripe customer ID
• Subscription status and billing information
• Transaction history (via Stripe)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and manage subscriptions
• Send you service-related communications
• Respond to your inquiries and provide support
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share information with trusted third-party service providers who assist us in operating the Service:

• Stripe: Payment processing and subscription management
• Supabase: Authentication and user management
• Hosting providers: Infrastructure and data storage

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Data portability

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Children's Privacy

The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]